P.O. Box 941666 Plano, TX 75094
972-699-0424
info@verifyinternational.com

Verify International
Trust, but Verify!

Measuring the customer and patient experience since 1986.

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MYSTERY SHOPPING

Independent, unbiased surveys performed anonymously by our experienced industry professionals to assess your company’s performance standards.

SALES AND CUSTOMER SERVICE

Evaluate sales skills and service performance to enhance training, chart improvement, and increase revenues.

COMPLIANCE AUDITS

Collect critical data to determine adherence to company and industry compliance guidelines.

AUDIO RECORDED CALLS

Audit your phone center’s courtesy and efficiency to determine how your current and potential customers are being treated.

Client Testimonials

Don’t take our word for it – here’s what our clients say:

The detailed and thorough nature of your surveys has improved our quality rating by 74% since 2012. There’s no doubt in my mind that our excellent Joint Commission survey results were directly attributable to your preparation project on our behalf.

Director of Food Service Children’s Medical Center Dallas

Shopper reports have been a great tool in helping us refine our service procedures. They are also very effective in monitoring control procedures in the bar.

General Manager Cafe Pacific Restaurant

Reservations and overnight surveys have helped us in our training programs.

General Manager Intercontinental Hotel Dallas